**IMPORTANT! PLEASE READ CAREFULLY BEFORE BOOKING!**
NO REFUND/EXCHANGE/CANCELLATION/PARTIAL REFUND ON ALCATRAZ PACKAGES UNDER ANY CIRCUMSTANCES. All ALCATRAZ TICKETS ARE 100% CONFIRMED AND RESERVED ONCE THE BOOKING IS COMPLETE.
- Alcatraz tickets must be picked up at the same day of your Alcatraz tour date from Pier 33 (The Alcatraz Landing). Each guest must bring his or her valid photo ID (passport, driver's license, etc) to pick up his or her own Alcatraz ticket (except minors who are under 18) along with this confirmation.
- Must pick up Alcatraz tickets at Pier 33 (Alcatraz Landing) at least 30 minutes earlier to your Alcatraz tour time. - Alcatraz tour address: Pier 33, 1398 The Embarcadero, San Francisco, CA 94133.
- The Alcatraz tour itself takes about 2-3 hours.
- This Alcatraz package contains tour activities that are operated by different tour agencies. It is your responsibility to complete any given tours at the correct time and location.
For Alcatraz & Bike Rental Package ($109.99):
Must pick up/drop off rental bike(s) from 1772 Lombard st. San Francisco between 9:00 am to 6:00 pm. Must pick up bike(s) on the date you selected during check-out. Customer must sign a bike rental waiver before picking up bicycle(s). No delivery/pick up service. Helmets are provided and required for bike rentals. This package includes the use of a bicycle for up to 48 consecutive hours. The 48-hour rental period ends once the bicycle is returned.
For Alcatraz & Bus Tour package ($159.99):
Customer must pick up Hop-on Hop-off bus tickets and/or bike(s) from the bike shop at 1772 Lombard st. San Francisco within 7 days of your Alcatraz tour date.
- No refund or exchange for Alcatraz packages. All sales are final.
- Please call 415-563-8616 or email us at email@example.com if you have any questions.
Please note that there is no refund or exchange on Alcatraz tours. All Alcatraz packages are final sales. Alcatraz tickets ($38) can not be sold individually.
Please note that Alcatraz packages can not be changed or cancelled. No refund for non-shown. No refund for unused tickets or tour activities. No partial refund under any circumstances.
Minors under 18 years old can not tour Alcatraz without the accompaniment of an adult.
All Alcatraz packages are final sales.
Online reservation is not transferable, can not be cashed, and can only be redeemed once. You must be over 18 years old to make this reservation.
Bike and View LLC reserves the right to cancel any services. All customers are responsible for their own safety. Bike and View LLC is not liable for any injury, damage, accident, or irregularity that may occur during any tour activities or through using our rental services.
Call 415-563-8616 or 628-444-3385 if you have any questions about the Alcatraz Package.
How It Works:
1. You will receive a ticket confirmation by email once the booking is complete.
2. You will redeem the Alcatraz tickets on the day of your Alcatraz tour from Pier 33 (Alcatraz Landing).
3. Redeem the rest of the tours (bike rentals or bus tour) from 1772 Lombard st, San Francisco within 7 days from the Alcatraz tour date.